Having emailed Pocketmail to reactivate my account on 22 March, I'm a little concerned that they don't appear to have done so yet. I need them to do this so that I can post to this blog each day. It's annoying to say the least. I think they're a small firm in the USA. They have a customer service department. I can email them and I get an automated response saying a representative will deal with my request in 2-3 days. I'd really like to speak to a real person who can probably deal with my request by simply pressing a button. Oh well, maybe it will get sorted in the next day or so.
I had a little play with a friend's Blackberry at the weekend. A lovely piece of kit. I'd love one and I did a test posting to this blog (which I removed immediately) and it worked a treat. I'm not sure I could do long postings using its tiny keyboard and I'd still be dependent on a mobile signal but it would be fun to have one. The cost and tie-in to a 24 month contract makes it a non-starter.
Pocketmail, get your act together!
Tuesday, 31 March 2009
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Painful as it is (or was last time I had to speak to them - I was in a queue for ages with a very repetitive set of messages to listen to), you could phone pocketmail. When I had a problem activating mine when I originally got it they sorted me out on the phone very quickly.
ReplyDeleteI've been looking at alternative mobile blogging devices, but the only one I've found with a tolerable size of keyboard and battery life was £500 - and required a contract tie-in - ouch!
So, hopefully Pocketmail will still be in existence when we go on our next long walk next year, because it will once again be my blogging device of choice.
Forgot to mention - about the Blackberry - did you know you can get one on Orange Pay As You Go (so no contract tie-in) now for £145?
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