Tuesday, 31 March 2009

Pocketmail

Having emailed Pocketmail to reactivate my account on 22 March, I'm a little concerned that they don't appear to have done so yet. I need them to do this so that I can post to this blog each day. It's annoying to say the least. I think they're a small firm in the USA. They have a customer service department. I can email them and I get an automated response saying a representative will deal with my request in 2-3 days. I'd really like to speak to a real person who can probably deal with my request by simply pressing a button. Oh well, maybe it will get sorted in the next day or so.

I had a little play with a friend's Blackberry at the weekend. A lovely piece of kit. I'd love one and I did a test posting to this blog (which I removed immediately) and it worked a treat. I'm not sure I could do long postings using its tiny keyboard and I'd still be dependent on a mobile signal but it would be fun to have one. The cost and tie-in to a 24 month contract makes it a non-starter.

Pocketmail, get your act together!

2 comments:

  1. Painful as it is (or was last time I had to speak to them - I was in a queue for ages with a very repetitive set of messages to listen to), you could phone pocketmail. When I had a problem activating mine when I originally got it they sorted me out on the phone very quickly.

    I've been looking at alternative mobile blogging devices, but the only one I've found with a tolerable size of keyboard and battery life was £500 - and required a contract tie-in - ouch!

    So, hopefully Pocketmail will still be in existence when we go on our next long walk next year, because it will once again be my blogging device of choice.

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  2. Forgot to mention - about the Blackberry - did you know you can get one on Orange Pay As You Go (so no contract tie-in) now for £145?

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